Refund Policy

Last updated April 2026

Our return policy is thirty days from the invoice date

If you return the product in the original manufacturer's box with all contents in like new and resellable condition, we will refund the cost of the items.

Non-Returnable Items

Custom orders are non-returnable and non-refundable. This includes all chairs and tables. Because these items are made to order based on your specific requirements, we are unable to accept returns or issue refunds once the order has been placed.

Return to:
Ergo Warehouse
Attn: Returns
2904 Ash Street Suite A
Palo Alto, CA 94306

Notes:

  • Include copy of Invoice/Packing slip with the return
  • Original freight charges are not refunded
  • The buyer is responsible for any costs related to the return of the product.

Thank You,
AskErgoWorks
2904 Ash Street Suite A
Palo Alto, CA 94306
tel: 650-322-9775
fax: 650-322-9770